May 24, 2017

Emergency Information Center

During emergency situations, Sprint works closely with local public safety agencies and hardens its networks in impacted areas so that critical communications are available to its customers before, during and after an emergency situation.

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Customer Testimonial

"Sprint has been a long time partner of North Carolina Emergency Management and a valued member of the state's Business Emergency Operations Center. Integrated into the State Emergency Response Team, Sprint representatives can be seen in and around the state EOC participating in training, exercises, readiness briefs and especially during critical events.
Sprint stays connected and prepared to work with government officials through regular participation in statewide exercises, tabletop and virtual exercises, as well as, face to face contact during Blue Skies. With this kind of commitment to public-private partnerships, Sprint adds resiliency to our communities, value to the common operating picture and a high level of preparedness.

In 2016, partnerships with the private sector in North Carolina played a huge role in the successful response to threats such as the Colonial Pipeline Break, The Charlotte Civil Disturbance, Hurricane Matthew and the Wildfires of Western North Carolina. Partners like Sprint expanded the state's ability to support communities far beyond the capabilities of government alone."

- Persia Payne-Hurley, Private Sector Manager, NC Department of Public Safety, Division of Emergency Management

About Sprint ERT

Unique to Sprint, the Emergency Response Team (ERT) provides short-term wireless telecommunications equipment, infrastructure and operations support to federal, state/local public safety, law enforcement, military and private sector entities when it matters most. These services can be deployed during business continuity and recovery efforts, declared emergencies, agency-specific events, field training exercises, National Special Security and pre-planned events.

DOWNLOAD INFOGRAPHIC: Sprint Business Continuity and Emergency Readiness Team


Media Contact Information:

Note: Sprint media officials have no access to data for questions about customer accounts.

Roni Singleton, Sprint – East Region
Adrienne Norton, Sprint – National Network




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